Community Association Changes to Package Deliveries Post-Pandemic

Roberto C. Blanch
December 21, 2020


Consumer’s preferences for online shopping have grown to new records this year during the pandemic, and shipping and delivery volumes are also accordingly at all-time highs. Given the constant flow of deliveries to condominium communities and HOAs, many associations have chosen to change the way deliveries are handled to prevent the possibility of their leading any potential Covid-19 contagion.

A recent article on this topic in the HOA Resources magazine of the Community Associations Institute reports that the Centers for Disease Control and Prevention recommends contactless deliveries, meaning limited or no contact with package recipients or potentially contaminated surfaces such as doors and pens.

“To increase resident safety, some condominiums’ coronavirus protocols include spraying packages with disinfectant before bringing them inside. Small packages are being slipped to recipients through a plexiglass window, while some condo buildings are prohibiting the delivery of large pieces of furniture, like mattresses, that would require the help of a third-party service or the building staff,” the article reads.

The report also includes helpful tips to prevent package theft, such as the scheduling of deliveries for expensive items, using doorbell cameras (in accordance with association rules), and opting for pickups at retail locations and outlets for large packages and purchases.  Click here to read the complete article in the organization’s website.

Our firm’s other community association attorneys and I are helping many association clients to develop and implement their Covid-19 protocols as effectively as possible. We encourage association boards of directors and property managers to work in close consultation with highly qualified and experienced community association attorneys for guidance on all matters involving coronavirus-related procedures and restrictions.