HUD Expected to Issue Revised Guidance on Requests for Emotional Support Animals

Roberto C. Blanch
May 25, 2018


Some good news for community associations struggling with questionable requests for the approval of emotional support animals:  The Department of Housing and Urban Development is expected to issue revised guidelines later this year focusing on ESA requests and approvals.  According to The National Association of Realtors, the new guidelines should give landlords, property managers and community associations greater authority to verify that the need for such an animal is legitimate.

The NAR reports it has had separate conversations with HUD and disability rights groups.  Senior Policy Representative Megan Booth recently told attendees at a conference that the disability rights groups have expressed concerns over the widespread abuse of requests for companion animals, as they believe it is already making it more difficult for residents with legitimate needs to receive the approvals they require.

It appears that the new HUD guidance will be specifically aimed at curtailing the use of online ESA certification mills.

“HUD is willing to put a caveat [into their guidelines] that tenants must have a letter from a licensed health care provider that they have a demonstrated ongoing professional relationship with, not just on the internet,” Booth said.  She concluded that landlords, property managers and associations would be permitted to call the health care provider to verify their relationship, and hopefully there will be language further clarifying what constitutes a reasonable accommodation for ESAs.

While some argue that there are many legitimate psychological and emotional disabilities that benefit from the use of emotional support animals, unfortunately the rules governing ESAs are frequently abused in order to circumvent legitimate community association pet restrictions.  In fact, a cursory search of “emotional support dog” on Google produced more than five million results and provided links to multitudes of kits with “emotional support dog certifications” for sale.

Given the growing popularity of requests for emotional support dogs and other animals for both legitimate and illegitimate disabilities, community associations with pet restrictions should work closely with highly experienced legal counsel in order to avoid any potential legal liabilities stemming from denials of these requests.